Terms & Conditions

Landis International Inc. One-Year Limited Warranty Policy

Landis International warrants to the original purchaser that this equipment will be free from defects in materials and workmanship for one (1) year from the original shipping date, provided the equipment is used normally and properly maintained as needed. If you discover a defect covered by this warranty, your sole and exclusive remedy is that Landis International, at its sole discretion, will:

(i) repair or replace the product at no charge to you; or, if a repaired unit or replacement product is not available,

(ii) refund the current market value of your product. You acknowledge and agree that replacement products, at Landis International's sole discretion, may be new or refurbished.

To obtain the remedies above, you must return the product within the warranty period and include the following with each returned product:

(i) a copy of your original purchase invoice, to verify your warranty;

(ii) a Return Authorization (RA) number;

(iii) your name, address and telephone number;

(iv) a copy of the bill of sale showing the appropriate Landis International serial numbers, as proof of the original purchase date; and

(v) a description of the problem.

The customer pays all shipping costs for returned products. Products must be returned to Landis International in the country where they were originally purchased. This warranty applies to machinery only. This warranty does not apply if the product has been misused or damaged by accident or abuse, if it has been modified without Landis International's authorization, or if any Landis International serial number has been removed or made unreadable.

Shipping and Delivery

Landis International Inc. works with the best carriers to make sure your order arrives on time.

Delivery time and cost will be estimated once your order is finalized with our representative, and a delivery date and price will then be confirmed to you. Please note that freight charges are FOB (Free on Board) Saint-Jean-sur-Richelieu.

Thank you for choosing Landis International for all your orthotics, prosthetics and shoe-repair machinery, tools and parts. Your satisfaction is important to us.

Privacy Policy

Landis International Inc. takes privacy seriously, so we design and operate our web services with privacy protection in mind. This Privacy Policy describes the types of personal information we collect when you use the Landis International Inc. website, and some of the steps we take to protect it.

These principles apply to personally identifiable information that we request and that you provide, meaning information that identifies you individually, such as your name, mailing address, email address or other contact details.

Data Collection

You can browse our websites and use most of our other services without providing any personally identifiable information.

Landis International Inc. may collect limited non-personally identifiable information that your browser makes available whenever you visit a website. This log information includes your Internet Protocol (IP) address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser. We use this information to better understand how visitors use our site and to improve our services.